From the bench
Journal
Written by the people who do the work, about the things customers ask us every day.
How to make a good pair of shoes last ten years
Almost nothing that arrives at our benches beyond repair was worn out. It was dried on a radiator, cleaned with the wrong thing, or worn two days running.
What a watch service actually involves
Why a mechanical service costs what it costs, why we pressure test every case we open, and when a battery is all you need.
Cream, wax or polish: what the tins actually do
Three products, three jobs, and a lot of confident misinformation. What each one is for, in the order you should use them.
When is a shoe worth resoling?
A welted shoe can be resoled four or five times. A cemented one usually cannot be resoled at all. Here is how to tell which you own before you spend money.